Overview

Understand the core capabilities of BotCadence’s AI-powered Voice Agents.

BotCadence provides a state-of-the-art voice agent platform that enables natural, human-like voice conversations. Whether it’s handling inbound customer support calls or running high-volume outbound campaigns, our voice agents deliver low-latency, empathetic, and intelligent interactions.

Why BotCadence Voice?

Traditional IVR systems are frustrating. BotCadence Voice Agents replace robotic menus with fluid, conversational AI that understands speech, nuance, and interruptions, providing a superior customer experience.

Core Capabilities

Ultra-Low Latency

Experience real-time conversations with sub-second latency, making interactions feel completely natural and human-like.

Interruptibility

Just like a real conversation, users can interrupt the agent at any time, and the AI will stop speaking and listen immediately.

Human-like Voices

Choose from a diverse library of premium, ultra-realistic voices or clone your own to match your brand’s persona perfectly.

Seamless Handoffs

When a query gets too complex, intelligently transfer the call to a human agent with full context and transcripts.

Seamless Integration

Connect your AI voice agents to the world through robust telephony integrations.

• Phone Numbers: Buy new numbers or port existing ones directly within BotCadence.
• SIP Trunking: Bring your own carrier (BYOC) for maximum flexibility and cost control.
• WebRTC: Embed voice calling directly into your web or mobile applications.

How it Works

Launching a voice agent is straightforward:

1. Design the Agent

   Select a voice, define the personality, and write the system prompt to guide behavior.

2. Configure Telephony

   Purchase a phone number or connect your SIP trunk.

3. Go Live

   Assign the agent to the number and start handling inbound or outbound calls immediately.

Premium Features

Voice Cloning

Create a unique sonic identity for your brand by cloning specific voices (with consent) to ensure consistency across all touchpoints.

Sentiment Analysis

Analyze call recordings to detect customer emotion and satisfaction levels, allowing you to continuously improve your service.

Advanced answering machine detection

Our smart models can distinguish between human answers and voicemail, ensuring your outbound campaigns are efficient.

Ready to build?

Start creating your voice agent today.

Create a Voice Agent

Step-by-step guide to setting up your first voice agent.

Voice Settings

Configure voices, latency, and interruption settings.