> ## Documentation Index
> Fetch the complete documentation index at: https://botcadence-a5dbc408.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Usage Overview

> Handle incoming calls with intelligent, 24/7 voice agents.

Inbound voice agents ensure your customers always have someone to talk to, organizing support, booking appointments, and answering queries around the clock.

## Key Features

* **24/7 Availability**: Never miss a call, day or night.
* **Intelligent Routing**: Route calls based on intent or caller data.
* **Seamless Handoff**: Transfer complex issues to human agents effortlessly.

<CardGroup cols={2}>
  <Card title="Create Inbound" icon="phone-arrow-down-left" href="/docs/voice-agent/inbound/create-inbound">
    Configure your numbers and agents for inbound calls.
  </Card>

  <Card title="Call Routing" icon="route" href="/docs/voice-agent/inbound/routing">
    Manage how incoming calls are directed.
  </Card>
</CardGroup>